Group Quality Policy
Approach
To establish ourselves as the partner of choice within global markets by placing Camira at the centre of customer specification, strengthening key industry partnerships, and enabling our people to deliver commercial excellence and exceptional customer value.
By maintaining effective cross‑functional workflows that support a unified, accountable, organisation operating with clarity, scale, and speed across all routes to market, we will enhance the selling process and elevate the customer experience through appropriate customer‑relationship and performance‑management systems, stronger collaboration and knowledge sharing, and a culture focused on high performance and continuous improvement.
Our approach to product development will remain grounded in robust technical, environmental, and functional principles, ensuring our products evolve in line with industry needs, sustainability expectations, and global standards of performance. We will continue to implement quality initiatives that consider climate change, minimise waste, reduce avoidable costs, and improve operational efficiency across our value chain.
Commitments
• We will continually develop and refine the Group Business Management System to ensure all operational sites, departments and people work in conformance with the requirements of BS EN ISO 9001.
• We will determine, monitor and maintain compliance with all applicable contractual, statutory and regulatory requirements relating to our products and services.
• We will encourage the identification and realisation of opportunities that enhance customer satisfaction and improve the quality and performance of our products and services.
• We will standardise Camira systems and frameworks, strengthen collaboration across risk‑mitigating functions, and promote a positive organisational culture that supports ethical behaviour and quality‑focused decision‑making.
• We will set measurable quality objectives that are monitored and reviewed in line with this policy, supporting continual improvement and the achievement of intended outcomes.
• We will engage and collaborate with internal and external stakeholders to promote awareness of how their actions influence quality performance, compliance and ongoing improvement.
Scope
This Quality Policy applies to all Camira sites, operations, and employees.
Responsibility and Accountability
The Commercial Director retains overall accountability for quality performance, endorses this policy, and is responsible for providing resources to ensure an effective Business Management System is maintained in line with the requirements of BS EN ISO 9001.
Managers and Supervisors are responsible for integrating quality considerations into daily operations, leading by example, upholding ethical decision‑making, and supporting their teams in meeting quality, conformance and compliance requirements.
All employees contribute to quality by following established procedures, identifying opportunities for improvement, and supporting a strong and ethical organisational culture.
This policy will be maintained and updated as necessary to reflect changes in the organisation, its context, and stakeholder needs. It will be made available to all relevant stakeholders and interested parties.
ANTHONY CROALL
Commercial Director
Dated: August 2026
Reference: POL-COMP-024-R7